For many years the AID Bank (www.aidbank.com) has supported and instigated investment for new industries in Dominica. Call Centers are seen as part of the Information Technology Business Sector by the Government of Dominica and the AID Bank of Dominica was instrumental in the establishment of Call 767 Inc.
Call 767 is located at The Canefield Industrial Estate near the city of Roseau which, together with other Business Parks on the island, is owned and maintained by The AID Bank. The building occupied was re-furbished to a very high standard during the last two months of 2004 and now Call 767 provides its staff with a modern air conditioned environment to work within.
UK Training consultants delivered initial training to the Customer Service Representatives (CSR’s), which started in October 2004 and continued daily until start of business in the fist week of January 2005. Center management is provided by US and Caribbean industry professionals who have many years of experience in the Call Center industry.
Contact us now:
US Callers: 1 767 449 2118
UK Callers: 0845 8904 767
Dominica call center: 0845 890 0970
Call 767 Offshore Call Center Overview:
- List Cleaning - Lead Generation
- Appointment Setting - Product/Service Marketing
- Advertising Follow Up - Sales
- Customer Loyalty - Customer Care Programmes
- Market Research - Subscription Renewal/Sales
- Customer Support – Help Desk and escalation
- Sales Order Processing - Up-sell and Cross-sell
The Benefits of Using Call 767:
- An economically efficient method of managing high volume, low value telesales/marketing calls
- English speaking workforce
- Real time monitoring due to operating in the Atlantic Time zone