ocean call - Telemarketing Contact center delivering high quality B2B outbound projects to its US and UK based clients from a Caribbean location

Although the Call Center industry in the US and the UK is mature it is set to contract in the next five years, the cost of labour to both markets is already high and can only increase over time.

Many UK and US 'Blue Chip' companies have already 'outsourced' their Customer Management Services offshore. Grenada has a numerate and highly educated ready workforce available to take advantage of a 'virtual' company infrastructure as well as the falling costs of the global telecommunication market.

ocean call Overview:

Providing “inbound”, “outbound” and call blended services
Located in Grenada West Indies
No language barrier as English is natural language
Project Management by UK and US professionals

The Benefits of Using ocean call:

Up to 30% cheaper than mainland centers
#1 offshore center and #3 overall in Dec 02 vendor survey
Telecommunications networks direct connection to US and UK deliver 1st class quality voice service (no speech delay as with satellite)
Sales Contacts in US and UK
Continuity of CSR’s (low staff turnover)

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Put us to the test - Discover the cost of placing your call center requirements offshore.